At TheDestinyDCode, your privacy is not a formality — it is a commitment. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you hold over your data. By using our website or services, you agree to the practices described in this document.
Table of Contents
Who We Are
TheDestinyDCode is a numerology and manifestation coaching platform operating online and serving clients globally. We offer personalized numerology readings, energy alignment sessions, manifestation coaching, and related consultations.
When this policy refers to "we," "us," or "our," it refers to TheDestinyDCode and its team. When it refers to "you" or "your," it refers to any visitor, lead, or paying client who interacts with our website or services.
Information We Collect
We collect the following categories of personal information:
- Identity Data: Your full name as provided in our intake or booking forms.
- Date of Birth: Required to generate your numerology chart and personalized reading.
- Contact Data: Email address and phone number so we can communicate with you about your session.
- Payment Data: Transaction reference IDs and payment status processed through Razorpay. We do not store your card numbers, bank details, or UPI credentials at any point.
- Session Content: Notes or messages you share with us through our booking form, intake form, or direct communication.
- Technical Data: IP address, browser type, device information, and page visit data collected automatically.
- Marketing Data: UTM parameters and referral source information if you arrived via an advertisement or shared link.
How We Collect Your Information
- Booking and inquiry forms on our website.
- Google Forms used as intake forms after booking confirmation.
- Razorpay payment gateway, which shares transaction confirmation and reference IDs with us.
- Direct communication via email or WhatsApp.
- Google Analytics and similar tools that collect anonymised browsing behaviour.
- Google Sheets used as our lead management database.
Why We Use Your Information
- To generate your personalized numerology reading and energy blueprint.
- To schedule and conduct your 1:1 consultation session.
- To contact you with your booking confirmation, reading delivery, and session follow-up.
- To process your token payment and maintain accurate booking records.
- To improve the quality and relevance of our website and service offerings.
- To send you relevant information about our services, if you have consented.
- To comply with our legal and financial obligations.
We do not use your personal data for automated decision-making, profiling for advertising purposes, or for any purpose unrelated to delivering your requested service.
How We Share Your Information
We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their commercial use. We share your information only in the following limited circumstances:
- Service Providers: Google Workspace and Razorpay, bound by their own privacy policies and data processing agreements.
- Legal Requirements: If required by applicable law, court order, or governmental authority.
- Business Transfer: In the unlikely event of a merger or acquisition, with equivalent privacy protections applied.
Our current third-party service providers include Google LLC (Forms, Sheets, Analytics), Razorpay Software Private Limited, and YouTube / Google LLC.
Data Retention
- Client reading and session records are retained for up to 3 years.
- Payment transaction references are retained for up to 7 years as required by financial regulations.
- Marketing contact records are retained until you withdraw consent or request removal.
After the applicable retention period, your data is securely deleted or permanently anonymised.
Data Security
- All data transmitted through our website is protected using HTTPS / SSL encryption.
- Payment processing is handled exclusively by Razorpay, which is PCI DSS compliant. We never see or store your payment card details.
- Access to client records is restricted to authorised team members only.
No method of electronic transmission or storage is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security.
Cookies & Tracking
- Essential Cookies: Required for the website to function correctly.
- Analytics Cookies: Used by Google Analytics to collect anonymised data about visitor interactions.
- Marketing Cookies: May be set if you arrive via a paid advertisement.
You can control cookies through your browser settings. For more information, visit allaboutcookies.org.
Your Rights
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Ask us to correct any inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
- Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances.
- Right to Data Portability: Request your data in a commonly used, machine-readable format.
- Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing.
- Right to Object: Object to processing of your data for marketing purposes at any time.
To exercise any of these rights, please contact us using the details in Section 13. We will respond within 30 days.
Third-Party Links & Services
Our website may contain links to third-party websites including Google Forms, YouTube, WhatsApp, and payment pages. Once you leave our website, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of any third-party websites.
Children's Privacy
Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a minor has submitted personal information to us, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
We aim to respond to all privacy-related enquiries within 5 business days.